At Complete Pipeworx (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [completepipeworx.com.au] (the “Website”).
By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with our Website:
a. Personal Information
This may include but is not limited to:
- Name
- Email address
- Phone number
- Billing or shipping address
- Payment details
We collect personal information when you contact us, request a service, or engage with us via forms on the Website.
b. Non-Personal Information
We may collect non-identifiable data about your usage of the Website, including:
- Browser type and version
- IP address
- Pages visited
- Time spent on pages
- Referring website
This information is used to help us improve the Website’s functionality and performance.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries or provide customer support
- To process and fulfill service orders
- To send you promotional offers, newsletters, or updates (only if you have opted-in to receive such communications)
- To analyse trends and improve our Website’s content, design, and user experience
- To comply with legal obligations
3. Sharing of Information
We will not share, sell, or rent your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, email service providers, or web hosting services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We take reasonable precautions to protect the personal information you provide to us from unauthorised access, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and activities on the Website.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Website may not function properly if you disable cookies.
6. Third-Party Links
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any external sites before providing any personal information.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request that we delete your personal data (subject to certain legal exceptions)
- Opt out of receiving marketing communications from us at any time
To exercise any of these rights, please contact us using the contact details provided below.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights under this policy, please contact us at:
Complete Pipeworx
Email: admin@completepipeworx.
Phone: 0429 373 143